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Benefits.gov

Last updated
    Benefits.gov
    Type of site
    US Government Information
    Available inEnglish, Spanish
    Owner U.S. Department of Labor
    Created by U.S. Department of Labor
    URL www.Benefits.gov
    LaunchedApril 2002
    Current statusRetired

    Benefits.gov (formerly GovBenefits.gov) was launched by the U.S. Department of Labor in April 2002, as a website designed to provide American citizens with access to government benefit eligibility information. Benefits.gov helps citizens determine their potential eligibility for more than 1,000 government-funded benefit and assistance programs. Visitors can complete an on-line questionnaire, and Benefits.gov matches benefit programs with their needs and provides information on how to apply.

    Contents

    Benefits.gov includes information on a variety of benefit and assistance programs for veterans, seniors, students, teachers, children, people with disabilities, dependents, disaster victims, farmers, caregivers, job seekers, prospective homeowners, and more.

    Facts and figures

    Shutdown

    At the end of September 2024, the website was shut down and replaced by benefits subpages found on the websites USA.gov and USAGov en Español [1] . This was a result of Executive Order 14058 by President Biden in 2021, which directed the General Services Administration to “develop a roadmap for a redesigned USA.gov website that aims to serve as a centralized, digital ‘Federal Front Door’ from which customers may navigate to all Government benefits, services, and programs, and features streamlined content, processes, and technologies that use human-centered design to meet customer needs, including consolidating content currently appearing on Benefits.gov, Grants.gov, and other appropriate websites […] [2]

    Key features include [1] :

    However, there was some opposition to the new design. The first Federal Chief Information Officer, Mark Forman, told Nextgov/FCW that “A big focus for the original design was finding what you needed within 3 clicks or less […] noting that he was skeptical of USA.gov's new focus on ‘life events’ as a way to organize parts of the website.” [3]

    Govloans.gov

    Govloans.gov, the sister site of benefits.gov, was launched in 2004, and provides information about government loan programs. Govloans.gov features information about loans for:

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    References

    1. 1 2 3 4 "Department of Labor, General Services Administration to centralize government benefits information on USA.gov and USAGov en Español". U.S. General Services Administration. 2024-08-07. Retrieved 2024-12-03.
    2. House, The White (2021-12-13). "Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government". The White House. Retrieved 2024-12-04.
    3. Alms, Natalie (2024-08-05). "Benefits.gov to shutter in September". Nextgov.com. Retrieved 2024-12-04.
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