Corporate memory - a collection of best practices, heuristics, process documents and other texts that help define how a business operates. (related terms: organizational memory or group memory). Capturing, maintaining, and growing a knowledge base, selecting appropriate technologies, and motivating quality contributions are all key KM themes.
Intellectual capital - the intangible assets of a firm. These include competencies, culture and connections that enable and foster innovation, agility, awareness, adaptation and corporate survival. KM plays a role in mapping, recording, evaluating, stewarding, marketing and growing intellectual capital and knowledge assets.
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